SUBSIDIARY ABS-CBN Corporation
POSITION Ad Campaign Operations Head
WORK LOCATION National Capital Region
DATE POSTED May 04, 2022

BUSINESS SUMMARY

ABS-CBN Corporation is the Philippines' leading information and entertainment multimedia conglomerate. The Company is primarily involved in television and radio broadcasting, as well as in the production of television and radio programming for domestic and international audiences and other related businesses. ABS-CBN produces a wide variety of engaging, world-class entertainment programs that are aired on free-to-air television.

The Company is also one of the leading radio broadcasters, operating eighteen radio stations throughout the key cities of the Philippines. ABS-CBN provides news and entertainment programming for nine channels on cable TV and operates the country's largest cable TV service provider. The Company also owns the leading-cinema and music production and distribution outfits in the country. It brings its content to worldwide audiences via cable, satellite, online and mobile.

The Company has interests in content development and production, cable and satellite television services, merchandising and licensing, mobile and online multimedia services, glossy magazine publishing, video and audio post production, and overseas services, all of which complement and enhance ABS-CBN's strength in content production and distribution.

RESPONSIBILITIES

    As the Campaign Operations Head, you will be responsible for leading a team of Campaign Executives who are tasked with the successful delivery of advertising campaigns across ABS-CBN's portfolio of properties, whilst meeting performance benchmarks. Within this role, you will need to drive operational excellence, provide exemplary service and become a trusted partner for internal and external stakeholders alike.
     
    Working with the Head of Revenue Operations, the successful candidate will have experience leading an Ad Ops team, whilst successfully collaborating with internal commercial teams and clients alike. In addition, you would have an exceptional grasp of problem solving, enabling your team and have strong practical experience in the set-up, optimisation and successful deliver of campaigns.
     
    • Ensure the smooth running of day-to-day team operations from pre-campaign queries all the way through to campaign billing
    • Hiring, training and developing of Campaign Executives
    • Create and maintain documentation and training modules for the team
    • Be the main point of contact for issue escalations and communication within the team and cross-functionally
    • Proactively lead the troubleshooting of issues if identified
    • Challenge the status quo and proactively surface challenges and solutions
    • Enable the team to consistently meet or beat SLA delivery and service satisfaction score in terms of work quality, service and SLA

REQUIREMENTS

    • 5+ years of Digital Advertising Operations experience ideally working within a Publisher, Agency or Ad Tech Company
    • 1-2+ years of experience directly managing Campaign Manager/Ad Operation Teams
    • Proven experience using Google Ad Manager and other Ad Tech Platforms, i.e. Magnite, Pubmatic, MOAT
    • Excellent oral and written English communication skills
    • Experience liaising with both commercially and technically minded stakeholders
    • Outstanding attention to details whilst showing a bias for action
    • Excellent analytical and problem-solving skills
    • Exceptional work ethic with the ability to work independently and collaboratively as a team, act proactively and drive resolution
    • Understanding of the Digital Advertising eco system and technology
    • Strong working knowledge of third-party creatives/tracking and ad verification tools/tracking platforms
    • Proven ability to work productively and efficiently in an independent setting

Preference will be given to candidates who APPLY ONLINE.