SUBSIDIARY ABS-CBN Themed Experiences Inc.
POSITION Attraction Assistant (Part-Time)
WORK LOCATION National Capital Region
DATE POSTED October 02, 2018

BUSINESS SUMMARY

ABS-CBN Themed Experiences Inc. (ATEI) is a wholly owned subsidiary of ABS-CBN Corporation. It brings our Kapamilyas much closer to the world of ABS-CBN through fun, engaging and interactive themed attractions, where they can have a first-hand experience of the exciting world of cinema and television, both in front of, and behind, the camera.    ATEI also provides opportunities for our Kapamilyas to encounter ABS-CBN’s biggest stars and its programs and movies’ most memorable characters.
 

RESPONSIBILITIES

    The Attraction Assistant is responsible for the experience and safety of ATEI guests (adult/kids) while engaging the attraction’s activity. He/she will enforce policies specific to the attraction use in regards to the activity nature, guests' capability and body proportions.
     
    Duties and Responsibilities
    • Customer Service
      • Greet guests promptly in a warm and friendly manner
      • Thank guests and convey anticipation for their next visit
      • Establish connection to build guest signature experience and loyalty
      • Gather constructive feedback to ensure satisfaction of every individual guest
    • Operational
      • Prepare the assigned work area at the start of the day including activity tools and any related paperwork
      • Ensure that you are fully conversant with the operation procedures, rules, and regulations
      • Ensure the tidiness and cleanliness of the attraction before, during, and after the work shift
      • Guide and facilitate guests through the course and activities per the prescribed script
      • Administer and coordinate emergency first aid as necessary
      • Explain and carefully enforce the activity rules and safety regulations
      • Control activity while in progress and monitor the attraction while in operation
    • Challenging Activity
      • Monitor the proper use of activity equipment, gear, and ropes course elements
      • Accommodate and assist mentally/physically challenged guests
      • Responsible for evacuating and assisting guest through various evacuation methods including: extreme heights, various types of platforms, stairs or ladders and other acceptable evacuation methods.
    • Other Duties
      • Understand and strictly adhere to Rules and Regulations established in the Employee Handbook and Company’s policies concerning fire, hygiene, health, and safety.
      • Ensure high standards of personal presentation, hygiene, and grooming.
      • Respond to changes in store’s job function as dictated by the industry and/or company.
      • Attend training sessions and meetings as needed and when required.
      • Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements

REQUIREMENTS

    Qualifications
    • Candidate must have completed at least 2 years in college or an equivalent vocational course
    • Prior experience an advantage but not required
    • Must be willing to work a flexible schedule (shift) that also includes weekends and holidays
    • Must possess excellent communication and interpersonal skills
    • Must be willing to comply with all grooming standards and requirements
    • Visually distinguish hand signals at a distance up to 50 feet
    • Must be able to obtain a PNR Red CPR for Professional Rescuer Certification
    • Must be able to stand and walk for prolonged periods of time
    • Must be able to multitask while maintaining a positive attitude to ensure excellent guest services
    • Must be willing to accept a part-time employment status

Preference will be given to candidates who APPLY ONLINE.