BUSINESS SUMMARY
ABS-CBN Shared Service Center Pte. Ltd. (SSC) is a captive service provider for ABS-CBN Corporation and its local, regional and global subsidiaries. The parent company of SSC is ABS-CBN Corporation.
SSC is primarily engaged in providing support services for Finance and Accounting, IT, HR, and Order Management and Fulfillment. The service center is a foreign company duly organized and incorporated under the laws of Singapore with a branch located at Eugenio Lopez Jr. Communications Center (ELJCC), Eugenio Lopez Drive, Quezon City.
The facility at ELJCC has about 300 employees and has been operational since September 1, 2009. The company is expected to significantly increase its headcount over the next five years with the impending service expansion.
SSC is mainly interested in sharing best practices at IBPAP given the company's unique background in the Broadcasting Industry. The company is looking forward to get in touch with other shared service organizations to benchmark on processes, systems and service expansion strategies. The center is on its journey from a developing organization to a mature captive shared services catering not only to ABS-CBN companies but also to its affiliates in the Lopez Conglomerate.
RESPONSIBILITIES
The Billing Manager is responsible for overseeing the billing operations to ensure accuracy, timeliness, and efficiency. The role involves managing the invoicing process, resolving billing discrepancies, and maintaining excellent client relationships. The Billing Manager also leads a team and ensures the company’s billing policies comply with industry standards and legal requirements.
- Billing Process Management:
- Oversee and manage the end-to-end billing process, ensuring that all invoices are accurate and generated on time.
- Collaborate with various departments (sales, operations, finance) to ensure all billing information is accurate and complete.
- Team Supervision and Leadership:
- Lead, mentor, and supervise a team of billing clerks and specialists.
- Train staff in proper billing practices and ensure team members are updated on any changes in policies or procedures.
- Revenue Cycle Management:
- Ensure the company’s revenue cycle is optimized, from invoicing to collection.
- Monitor accounts receivable and take necessary actions to minimize overdue payments.
- Customer Relationship Management:
- Work closely with clients to resolve billing issues and discrepancies.
- Act as the primary point of contact for client billing inquiries and disputes.
- Reporting and Analysis:
- Prepare regular reports for management on billing status, outstanding receivables, and collection performance.
- Analyze trends in billing and collection data to identify areas for improvement.
- Compliance and Process Improvement:
- Ensure all billing activities comply with relevant regulations and industry standards.
- Implement and improve billing policies, procedures, and systems to increase efficiency and reduce errors.
- Collaboration:
- Work closely with the finance department to support overall financial reporting and cash flow management.
- Collaborate with IT teams to ensure the billing software functions efficiently and meets the company’s needs.
REQUIREMENTS
- Bachelor's degree in Accounting, Finance, or related field.
- Minimum 5-6 years of experience in billing or accounts receivable management, with at least 3 years in a supervisory role.
- Strong knowledge of billing and accounting principles.
- Excellent attention to detail and organizational skills.
- Strong leadership and team management abilities.
- Ability to work well under pressure and meet tight deadlines.
- Excellent communication and problem-solving skills.
- Preferred Skills
- Experience with SAP
- Knowledge of regulatory requirements related to billing and collections.
- Analytical mindset with the ability to interpret financial data and identify trends.
Preference will be given to candidates who APPLY ONLINE.