POSITION Billing Team Lead
WORK LOCATION National Capital Region
DATE POSTED February 18, 2020


ABS-CBN Shared Service Center Pte. Ltd. (SSC) is a captive service provider for ABS-CBN Corporation and its local, regional and global subsidiaries. The parent company of SSC is ABS-CBN Corporation.

SSC is primarily engaged in providing support services for Finance and Accounting, IT, HR, and Order Management and Fulfillment. The service center is a foreign company duly organized and incorporated under the laws of Singapore with a branch located at Eugenio Lopez Jr. Communications Center (ELJCC), Eugenio Lopez Drive, Quezon City.

The facility at ELJCC has about 300 employees and has been operational since September 1, 2009. The company is expected to significantly increase its headcount over the next five years with the impending service expansion.

SSC is mainly interested in sharing best practices at IBPAP given the company's unique background in the Broadcasting Industry. The company is looking forward to get in touch with other shared service organizations to benchmark on processes, systems and service expansion strategies. The center is on its journey from a developing organization to a mature captive shared services catering not only to ABS-CBN companies but also to its affiliates in the Lopez Conglomerate.


    Responsibilities include but not limited to:
    • Plan, establish and supervise strategic actions for Billing accuracy and efficiency.
    • Monitor implementation of policies and procedures related to billing.
    • Review and establish or recommend changes to policies and procedures as a result of change in priorities or requirements.
    • Ensure proper coordination with other Departments to ascertain proper delivery of billing.
    • Monitor and evaluate staff performance and maintain harmonious relationship among the staff.
    • Provide revenue for periodic review.
    • Review and approve customer adjustment.
    • Review and analyze various reports on billing performance and revenue adjustments.
    • Provide periodic reports and presentations to superior.
    • Attend to proposed resolution to customer complaint forwarded by team leaders.
    • Set or attend meetings to client for reconciliation purposes of disputed accounts, invoice processing and other related to billing transaction.


    • Graduate of a Bachelor's degree in Accountancy / Finance other related courses.
    • Finance Background, preferably from a Shared Service industry.
    • At least 3-5 years experience in Finance/Billing/Accountancy.
    • At least 1 year Supervisory experience is required for this position.
    • Billing Process background is an advantage.
    • With SAP experience
    • Willing to work on a Reliever basis contract

Preference will be given to candidates who APPLY ONLINE.