POSITION Collections Specialist
WORK LOCATION National Capital Region
DATE POSTED February 17, 2020


ABS-CBN Shared Service Center Pte. Ltd. (SSC) is a captive service provider for ABS-CBN Corporation and its local, regional and global subsidiaries. The parent company of SSC is ABS-CBN Corporation.

SSC is primarily engaged in providing support services for Finance and Accounting, IT, HR, and Order Management and Fulfillment. The service center is a foreign company duly organized and incorporated under the laws of Singapore with a branch located at Eugenio Lopez Jr. Communications Center (ELJCC), Eugenio Lopez Drive, Quezon City.

The facility at ELJCC has about 300 employees and has been operational since September 1, 2009. The company is expected to significantly increase its headcount over the next five years with the impending service expansion.

SSC is mainly interested in sharing best practices at IBPAP given the company's unique background in the Broadcasting Industry. The company is looking forward to get in touch with other shared service organizations to benchmark on processes, systems and service expansion strategies. The center is on its journey from a developing organization to a mature captive shared services catering not only to ABS-CBN companies but also to its affiliates in the Lopez Conglomerate.


    • Validation of paid, with pending Service Order and special accounts for submission to Bernales and Associates.
    • Validation of accounts subject for notice for disconnection for Broadband accounts.
    • Preparation of monthly telecollection efficiency for Cable and Broadband.
    • Reconciliation of accounts for service order creation on disconnection and reconnection in accordance to the Collection policy.
    • Creation of Service Orders for Temporary and Permanent Disconnection and Reconnection
    • Creation of Service Orders for accounts endorsed to Telesales after 20 days upon receipt of endorsement.


    • Must be a graduate of any 4-year Accountancy/Finance related courses
    • Experience in Accounts Receivable functions is required
    • Willing to render overtime as needed
    • Willing to work in Quezon City

Preference will be given to candidates who APPLY ONLINE.