BUSINESS SUMMARY
ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments.
As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence.
Prior to the shutdown of its broadcast operations in 2020, ABS-CBN was the largest television network in the Philippines. As a radio broadcast company, it operated 22 radio stations including anchor radio stations in Mega Manila, DZMM and DWRR, in the AM and FM bands, respectively.
The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services. Its offerings are further complemented by subsidiaries focused on other multimedia services such as film production, music recording, telecommunications, and magazine and book publishing.
RESPONSIBILITIES
REQUIREMENTS
- Bachelor’s degree in computer science, engineering, information systems, or similar technical field.
- At least two (2) years of IT or technology-related experience
- At least one (1) year experience as a tier-1 specialist in a technology or network operations center
- Experience in an application testing and or application support environment is a plus
- Experience with event management tools is preferred but not required
- Experience in creating technical support documentation a plus
- Able to deal effectively, think, act decisively based on available information, and maintain a correct level of urgency while in the heat of the situation
- Must have a strong customer service orientation
- Must possess excellent oral and written communication skills
- Must be willing to work on a shifting schedule
Preference will be given to candidates who APPLY ONLINE.