POSITION IT Team Lead Process Analyst
WORK LOCATION National Capital Region
DATE POSTED May 17, 2018


ABS-CBN Corporation is the Philippines' leading information and entertainment multimedia conglomerate. The Company is primarily involved in television and radio broadcasting, as well as in the production of television and radio programming for domestic and international audiences and other related businesses. ABS-CBN produces a wide variety of engaging, world-class entertainment programs that are aired on free-to-air television.

The Company is also one of the leading radio broadcasters, operating eighteen radio stations throughout the key cities of the Philippines. ABS-CBN provides news and entertainment programming for nine channels on cable TV and operates the country's largest cable TV service provider. The Company also owns the leading-cinema and music production and distribution outfits in the country. It brings its content to worldwide audiences via cable, satellite, online and mobile.

The Company has interests in content development and production, cable and satellite television services, merchandising and licensing, mobile and online multimedia services, glossy magazine publishing, video and audio post production, and overseas services, all of which complement and enhance ABS-CBN's strength in content production and distribution.


    1. IT Process and Policies Function Area
    • Review, evaluate, develop, endorse and monitor information technology processes and policies to support IT strategy and following the industry best practice, in compliance with government laws and in alignment with the mission, vision and internal organizational needs of ABS-CBN Corporation.
    1. IT Audit and Compliance Function Area
    • Ensure IT processes complies with existing policies and standards
    • Identify and evaluate IT systems, processes and controls as basis for reporting upon its effectiveness, accuracy, adequacy and security.
    • Obtain sufficient, relevant information on which to base conclusions (findings) and provide valuable recommendations
    • Follow through each audit item(s) and actively seek responses and resolution
    1. IT Continual Service Improvement
    • Ensure appropriate KPI’s are collected from processes as aligned with IT business objectives
    • Recommend improvement opportunities by reviewing and analyzing process and service metrics
    • Provide timely, accurate, and relevant management, information/reports that will aid in making strategic and tactical decisions
    • Review, analyze and recommend opportunities to improve performance and reduce cost
    • Ensure that app approved CSI action items are completed and they achieve desired results
    1. Software Quality Function Area
    • Perform quality control and assurance during systems development for applications developed by internal IT Development Group
    1. Project Management and Account Management Function Area
    • Serve as IT Project Manager in assigned IT projects
    • Serve as IT Account Officer for IT Division


    • Graduate of Industrial Engineering, Management Engineering, Business, or other IT-related course
    • At least 4 years’ work experience or combined experience in IT Process and Policies Analysis and Design, Quality Control and Quality Assurance, IT Service Management, Project Management and Implementation, and IT Account Management
    • Sold have in-depth application of process analysis, compliance reviews, service management, and quality management
    • Should have application of project management and account management
    • Should be knowledgeable in systems analysis, entity relations analysis, software development and project management
    • Must be ITIL v3 certified
    • Other certifications such as PMP, COBIT, and relevant IT Governance frameworks are a plus
    • Should be knowledgeable in IT core processes
    • Should have understanding of ABS-CBN core business process and value chain as well as Division/Department business processes, interfaces and dependencies

Preference will be given to candidates who APPLY ONLINE.