POSITION Operations Support Specialist
WORK LOCATION National Capital Region
DATE POSTED March 06, 2018


ABS-CBN Corporation is the Philippines' leading information and entertainment multimedia conglomerate. The Company is primarily involved in television and radio broadcasting, as well as in the production of television and radio programming for domestic and international audiences and other related businesses. ABS-CBN produces a wide variety of engaging, world-class entertainment programs that are aired on free-to-air television.

The Company is also one of the leading radio broadcasters, operating eighteen radio stations throughout the key cities of the Philippines. ABS-CBN provides news and entertainment programming for nine channels on cable TV and operates the country's largest cable TV service provider. The Company also owns the leading-cinema and music production and distribution outfits in the country. It brings its content to worldwide audiences via cable, satellite, online and mobile.

The Company has interests in content development and production, cable and satellite television services, merchandising and licensing, mobile and online multimedia services, glossy magazine publishing, video and audio post production, and overseas services, all of which complement and enhance ABS-CBN's strength in content production and distribution.


    The Operations Support Specialist will be in charge of tasks for logistics and quality assurance.  Specialist will work closely with the third party warehousing partner overseeing and managing the smooth functioning of warehouse transactions.  He must ensure that the processes are strictly monitored and he coordinates with the Logistics Specialist for inventory handling and monitoring.
    Principal Responsibilities:
    • Oversees testing of new set top boxes and accessories
    • Conducts orientation and training to technicians and personnel for QA and Bundling
    • Monitors day to day warehouse processes and output
    • Checks inventory movement relative to warehouse transactions
    • Coordinates with the supplier for any changes or improvements related to set-top boxes
    • Handles set top box and accessory related concerns escalated by Customer Care
    • In-charge of checking quality of returned units for reissuances to partners
    • Manages relationship with logistics partnes
    • Coordinates with third part partners like suppliers and logistics partners for Ops transactions
    • Conduct periodic audits for the group
    • Provides recommendation to improve the warehousing operations
    • Prepares regular report on warehouse output and inventory levels



    • Bachelor's Degree Holder
    • Has a minimum of 2 years experience in Technical Support and Supply Chain Management
    • Willing to be assigned in warehouse and willing to do field work
    • With experience in handling 3rd party Logistics
    • Has in-depth knowledge of Technical QA
    • Has good communications skills (both written and oral, in English and in Filipino)
    • Has strong interpersonal skills
    • Has good and effective organizational skills
    • Able to learn quickly and to adapt to changes
    • Knows how to multitask and prioritize at the same time
    • Is accountable to his/her own words and actions
    • Attentive to details
    • Has willingness to work independently or with a group

Preference will be given to candidates who APPLY ONLINE.