POSITION Quality Delivery Assurance Head (Digital Consumer Tech Division)
WORK LOCATION National Capital Region
DATE POSTED March 01, 2023


ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 
As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

Prior to the shutdown of its broadcast operations in 2020, ABS-CBN was the largest television network in the Philippines. As a radio broadcast company, it operated 22 radio stations including anchor radio stations in Mega Manila, DZMM and DWRR, in the AM and FM bands, respectively. 
The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services. Its offerings are further complemented by subsidiaries focused on other multimedia services such as film production, music recording, telecommunications, and magazine and book publishing. 


    • Responsible for Defining QA strategy, approach and execution in development projects.
    • Provide strong OTT functional and non-functional guidance to adhere to the product quality  , 
    • Change management for manual and automation, ideally in a continuous delivery environment.
    • Responsible for leading and directing the quality deliverable from  business and technical team.
    • Provide leadership and technical expertise within Test Automation and Quality Assurance.
    • Be accountable for the test automation projects, mentor, and provide leadership to the QA automation developers and managers.
    • Provide technical leadership and expertise within the field of Quality Assurance and Delivery Excellence.
    • Ensuring that the development and release teams adhere to the principles, guidelines and best practices of the QA strategy as defined.
    • Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.
    • Building and maintenance of quality standards as well as enforcing technical and testing standards.
    • Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.
    • Gather and present testing metrics and testing activities for the projects to key stakeholders.
    • Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.
    • Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.
    • Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.
    • Direct the development of the QA strategy, methodology, discipline and framework. 
    • Driving and improving the QA team in areas of automated testing and agile testing.
    • Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.


    • College degree in Engineering (Computer/Telecommunication), Computer Science, Information Technology, Technology Management or equivalent.
    • At least 5-7 years of working experience in the related field is required for this position.
    • At least 3 years of experience working in a DevOps and Agile Scrum environment.
    • OTT or video engineering background is preferred but not required
    • Familiarity with one or more open-source automated testing tools (Automation testing, Selenium, Load Testing)
    • Familiarity with REST API testing using tools such as Postman
    • Knowledge of version control systems (like Git, VSTS)
    • Proven problem solving-skills and ability to successfully adapt to changes based on business requirements.
    • Must be conversant with systems development life cycle principles
    • Proven history of generating innovative and effective solutions
    • Excellent interpersonal and communication skills. Able to explain complex technical topics in a manner that can be easily understood
    • Possess the ability to work well under pressure and the ability to seek and synthesize information and communicate in a compelling and succinct form
    • Must demonstrate attention to detail in addition to strong written and verbal communication skills
    • Ability to work independently, produce quality work and execute and implement projects and deliverables in tight time constraints
    • Outstanding interpersonal skills including diplomacy and ability to work with all levels of staff and leadership

Preference will be given to candidates who APPLY ONLINE.