SUBSIDIARY ABS-CBN Themed Experiences Inc.
POSITION Sales Representative Assistant (Studio XP)
WORK LOCATION National Capital Region
DATE POSTED November 06, 2019

BUSINESS SUMMARY

ABS-CBN Themed Experiences Inc. (ATEI) is a wholly owned subsidiary of ABS-CBN Corporation. It brings our Kapamilyas much closer to the world of ABS-CBN through fun, engaging and interactive themed attractions, where they can have a first-hand experience of the exciting world of cinema and television, both in front of, and behind, the camera.    ATEI also provides opportunities for our Kapamilyas to encounter ABS-CBN’s biggest stars and its programs and movies’ most memorable characters.
 

RESPONSIBILITIES

    Job Description

    Sales & Reservation Assistant will handle booking-related phone and date-of-visit inquiries and concerns with the various products under ABS-CBN Themed Experiences, Inc. i.e. Studio Experience, Studio Tours, Xperiences-on-the-Go

    Duties and Responsibilities:

    • Attend to all inbound calls, letters/emails and in-person sales inquiries, confirming school booking or event reservations vis-à-vis facility capacity
    • Submit inbound and outbound call report weekly (no. of calls, type of inquiry/segment, conversion, customer feedback) and include analysis of such
    • Finalize event/ booking details with the customers and relay these to the Operations team
    • Manage inquiry and assist in resolving concerns of irate customers
    • In charge of planning when the team needs to increase manpower support and liaising with HR to contract manpower agency to help in processing sales.
    • Facilitate payment follow up and payment collection from school, celebrations and corporate accounts
    • Coordinate ocular visit request from BDA-to-Metro Operations-to-client in school, celebrations and corporate accounts
    • Manage calendar reservations and calendar updates
    • Responsible for sending/emailing event order forms of events to specific ministries
    • In-charge in managing client accreditation requirements (Tour Operators)
    • Booking of reserved slots in Studio Experience and/or Studio Tours
    • In-charge of creating tickets in KTX
    • In-charge in consolidating summary reports for a specific promo
    • Must be willing to be assigned in Trinoma, ELJ and others -- BGC, Taguig

REQUIREMENTS

    Minimum Qualifications

    • Bachelor’s Degree in any Business-related course
    • 1-2 years of experience in sales
    • Great interpersonal skills and good communication skills
    • Must be a team player, highly flexible, highly organized and willing to work in fast paced environment
    • Keen to detail and highly proficient in meeting deadlines and establishing priorities
    • Should be willing to work on weekends, holidays

Preference will be given to candidates who APPLY ONLINE.