POSITION Senior Service Owner (Order To Cash Revenue)
WORK LOCATION National Capital Region
DATE POSTED July 18, 2022


ABS-CBN Shared Service Center Pte. Ltd. (SSC) is a captive service provider for ABS-CBN Corporation and its local, regional and global subsidiaries. The parent company of SSC is ABS-CBN Corporation.

SSC is primarily engaged in providing support services for Finance and Accounting, IT, HR, and Order Management and Fulfillment. The service center is a foreign company duly organized and incorporated under the laws of Singapore with a branch located at Eugenio Lopez Jr. Communications Center (ELJCC), Eugenio Lopez Drive, Quezon City.

The facility at ELJCC has about 300 employees and has been operational since September 1, 2009. The company is expected to significantly increase its headcount over the next five years with the impending service expansion.

SSC is mainly interested in sharing best practices at IBPAP given the company's unique background in the Broadcasting Industry. The company is looking forward to get in touch with other shared service organizations to benchmark on processes, systems and service expansion strategies. The center is on its journey from a developing organization to a mature captive shared services catering not only to ABS-CBN companies but also to its affiliates in the Lopez Conglomerate.


    • Timely and accurately provide updates to Service Delivery Manager on the status of accounts.
    • Ensure to schedule regular call-outs and client meeting with client (internal and external)
    • Timely and accurately analyze accounts and ensure to clear invoices based on provided OR by client
    • Ensure to provide Treasury Team accurate invoice reference on payments posted based on client recon
    • Ensure withholding tax certificates are collected and cleared and transmitted to taxation
    • Ensure to release refunds for client's overpayment accurately
    • Providing status update for outstanding accounts under Corporate and Commercial Accounts;
    • Accountable in resolving customer queries both from internal and external customers, and escalating issues or concerns as necessary; and
    • ·Additional tasks/duties that may be assigned by Manager.


    • Completed a degree in Accountancy or Finance
    • At least 2 years experience in accounts receivable and leading a team.
    • Knowledgeable in preparation of reports and engagement with both internal and external clients.
    • Good communication skills
    • Knowledgeable in Excel and SAP.

Preference will be given to candidates who APPLY ONLINE.