SUBSIDIARY ABS-CBN Big Dipper
POSITION System Specialist
WORK LOCATION National Capital Region
DATE POSTED May 20, 2021

BUSINESS SUMMARY

The Big Dipper Digital Content and Design, Inc. is a subsidiary of ABS-CBN Corporation, in-charge of operating and maintaining the company's Media Asset Management system which includes:

- Converting Analog Video Materials to Digital Format
- Video Quality Checking of Ingested Video
- Cataloging of Ingested Materials
- Providing Transcription/Translation/ Synopsis Writing
- Processing of Multi-Format Dubbing

RESPONSIBILITIES

    The System Specialist (Media Administrator) is responsible for the daily monitoring of all applications, systems automation and integration of the company’s identified system/s such as MAMS, Transcoders, Subtitling Solution to ensure that services and requirements of the clients are met. Also assist on application development, workflow documentation and procedures for Company’s identified system/s.
     
     
    STATEMENT OF DUTIES 
    1. Handles overall functionality and provide 2nd level support of Company’s identified system/s such as MAMS, Transcoders, Subtitling Solution.
    2. Administers and secure downloading request, video standards conversion, transcoding, and uploading / delivery of digital materials to various repurposing platforms.
    3. Configure workflow, migration rules, and file format specifications required by clients.
    4. Prepares monthly summary report of digital media conversion, transcode and delivery requests & ensures that all  approved requests are credited to the company
    5. Prepares technical records, administer client’s media storage allocation/capacity and monitors media content delivery / transaction of the Company.
    6. Administers, validates and monitors user profile & access rights of all users of Company’s identified system/s such as MAMS, Transcoders, Subtitling Solution, etc.
    7. Ensure MAMS and/or other Company’s identified system/s connectivity on Tapeless environment (POST, TOC, BQM, Digital Platform)
    8. Assist in research for the latest changes and innovations within the digital / online platform landscape, media technology advancements and business reporting tool.
    9. Prepares, analyzes and  reviews policies, procedures & workflows in accordance with the defined goals, objectives, and work standards of the company prior to its implementation
    10. Monitors, analyzes and validates performance of all systems and suggests appropriate enhancements for the improvement of the company’s operations
    11. Formulates training guidelines, demonstrates and cascades skills & expertise to staff
    12. Handles inquiries related to Company’s identified system/s such as MAMS general processes and use of the other system applications 
    13. Provides periodic summary reports on all system-related issues & concerns and recommended changes or action steps if applicable
    14. Ensures that all queries & assistance needed by the clients are met and customer feedbacks & complaints are monitored and addressed in order to continually improve the effectiveness of the company’s system & to meet the requirements of clients
    15. Complies with the corrective actions in order to eliminate causes of nonconformities encountered to prevent its recurrence
    16. Assists in the formulation of preventive actions to eliminate the causes of potential nonconformities in order to prevent their occurrence
    17. Performs any other duties and responsibilities assigned from time to time

REQUIREMENTS

    Education  
    • College Graduate (4-year course) 
    • BS Industrial Engineering, Electronics and Communication, 
    • Computer Engineering or Computer Science graduate preferred
     
    Skills
    • Expert in MAMS, broadcast, digital media and online delivery / distribution
    • Proficient in different IT Software Applications/Systems Analysis and Design
    • Proficient in different IT Hardware & Network system
    • Has the ability to generate process workflows, project reports, minutes and status reports
    • Expert in computer operations (spreadsheet, word processing and database system)
    • Advance Flowcharting and MS Office
    • Basic HTML / Python / Ruby Programming
    • Flexible and can work with minimum supervision
    • Good oral and written communication skills
    • Can work under pressure
    • Keen with details  
     
    Experience
    • At least 2 years related working experience preferred

Preference will be given to candidates who APPLY ONLINE.